Shipping policy

ORDER PROCESSING:
Please allow twenty-four hours for your order to be processed. Expect an email to let you know when your order is on the way!

STORE PICKUP – 3245 East Patrick Lane, Suite F, Las Vegas, NV 89120
Orders can be picked up daily, from 6am-3pm. An email will be sent when your order is ready for pickup.

LOCAL DELIVERY
During checkout, enter your address and choose the ship option. Click the "continue to
shipping" button. Local delivery is available for addresses within 25 miles of our shop.
If the local delivery option does not show up during checkout, your order is not eligible for
local delivery.

When your order is ready for delivery, you will receive an email with real-time tracking
information.

FLAT RATE SHIPPING
Orders for in stock items are generally shipped within 24 hours using UPS, Fed Ex, or USPS. We do not ship outside of the continental United States at this time.

DOMESTIC SHIPPING RATES AND ESTIMATES:
Shipping charges for your order will be calculated and displayed at checkout.

REFUNDS, RETURNS AND EXCHANGES
We accept returns up to 30 days after delivery, if the item is unused and in its original
condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible
at sales@hvacmetalworx.com with your order number and a photo of the item’s condition. We
address these on a case-by-case basis but will try our best to work towards a satisfactory
solution. Please, see our Return Policy for more details as some restrictions apply.

If you have any further questions, please don't hesitate to contact us at sales@hvacmetalworx.com